Tempkers Limite is a human resource companywith a focus to help CEO’s and executives build a profitable business by recreating and retaining.
We are recruiting to fill the position below:
Job Title: Customer Service Officer
Location: Suleja and Maraba, Abuja (FCT)
Employment Type: Full-time
Job Description
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers.
Requirements
- Candidates should possess a Bachelor’s Degree / Master’s Degree
- Qualification with 2 – 6 years work experience.
Salary
N80,000 – N100,000 / month.
Application Closing Date
20th May, 2022.
Method of Application
Interested and qualified candidates should send their CV to: applications@tempkers.com using the Job Title as the subject of the mail.